How the portal works

Never dealt with us before?

Press Sign up and fill in the form with your details. Company information is optional and only needs to be added if applicable.

Once your profile is created, you'll be asked to link your Discord account. Make sure to complete this step, as Discord is required to trade through Kickz Caviar.

Have you sold to us before?

Your profile already exists and your account history is linked to it. You only need to set a password to access it. Do not create a new account.

1. On the login screen, enter your email address.
2. Press First time login or forgot password?. You'll receive an email with a setup link.
3. Use the link to set your password, then log in to the portal.

Signed up by mistake? The portal tells you the profile already exists and sends you back to this button. Nothing breaks.

Discord is required

Discord must be linked before you can trade. Until then, actions such as claiming, offering, accepting and buying remain disabled in the portal.

Our bots keep you updated throughout the deal process, and every deal automatically gets its own dedicated Discord channel for communication and processing. That’s why Discord is an essential part of trading through the portal.

1. A window appears with a Link Discord button. Press it to continue.
2. Authorize the connection through Discord.
3. Once connected, you'll automatically be redirected back to the portal.

If you leave the Discord server later, trading through the portal will be paused automatically. A Rejoin Discord button will appear, allowing you to rejoin the server and restore access in one click.

The two switches at the top

• Deal Type — Snapshot Deals, Quick Deals or Want To Buys. Three ways to sell. All three are explained below.
• Payout View — Margin / VAT21 or VAT0. This does not change the deal, only which payout you see. Set it to the scale you invoice in. The price on the card is the number you get.

Finding a pair

• Search takes a SKU or a product name and filters while you type.
• All Brands narrows it to one brand.
• Sort gives you newest, oldest, A–Z, Z–A, and payout low → high or high → low. Payout sorting follows the scale you picked above.
• Cards / Table changes the layout. Table fits much more on screen when you scan a lot at once.

The payout goes up over time.

Every card shows two amounts and a clock:

The payout increases from Current to Max over 12 hours, starting from the moment the deal appears. Once the maximum is reached, the timer will show Max payout reached and the payout will stop increasing.

Waiting means a higher payout, but also a higher chance that another seller claims the deal first. If you want to secure the sale, claim it early. If you're willing to risk losing the deal for a higher payout, you can wait.

Claiming

1. Press Claim Deal.
2. Pick your VAT type: Margin, VAT21 or VAT0. Select the VAT type that applies to the pair you're selling, as this determines your payout.
3. Confirm.

A card that says Claim in Progress… is already being handled by someone else. Nothing is broken. It is just gone.

Snapshot Deals

A Snapshot is a pair we need today. A buyer has already agreed a price, and rather than wait for whoever happens to have the pair sitting in stock, we put it in front of everyone at once.

It works like a Quick Deal, with two differences:

Because the payout never moves, there is nothing to gain by waiting. The card shows one amount and the time left on the hour. Snapshots only appear between 10:00 and 22:00, so one that would otherwise land in the middle of the night is held back until the morning.

The same deal is posted in Discord at the same moment. Whoever claims first gets it, from either side, and the other one closes immediately.

Claiming is the same as a Quick Deal: press Claim Snapshot, pick your VAT type, confirm. After that it follows exactly the same route, under Quick Deals in your dashboard.

What happens next?

Your claim will appear under Quick Deals → Open Claims in your dashboard, and a dedicated Discord channel will automatically be created for the deal. You can open the channel directly from your dashboard or find it in our Discord server. From there it follows the chain.

Making an offer

1. Set Deal Type to Want To Buys.
2. The card shows Current Offer— the best offer so far, or No offer yet. The amount is displayed according to your selected Payout View.
3. Press Make Offer, select the VAT type that applies to your pair, and enter your offer. Your selected VAT type determines how your offer is getting processed.

Check the Payout View switch before you type a number. Your amount is read in the scale that is showing.

Managing your offers

Go to Want To Buys → Offers. Here you'll find all the offers you've made and their current status. Use the three filters to see which offers are still open, have received a counter offer, or were denied but can still be renegotiated.

The columns show you exactly where each offer stands. Your Offer shows the last price you offered. Counter Offer shows the buyer's current counter when there is one, otherwise you'll see their Buyer's Last Offer. Current Lowest shows the best price currently offered by any seller, with a coloured dot indicating whether that offer is yours.

The green Accept button already shows the buyer's offer. If you're happy with their price, simply press it to accept.

A denied offer doesn't have to be the end. Retry lets you submit a new price, which the buyer can respond to like any other offer.

One negotiation, multiple sellers

The buyer doesn't negotiate with every seller separately. Your offer competes with the other offers, while the buyer negotiates through one central flow based on the best price available.

If the buyer sends a counter offer, every seller still in the running receives the same counter and can respond to it. This keeps everyone in the same negotiation without separate DMs or individual price discussions.

You compete with other sellers, but the negotiation stays in one place. Everyone receives the same buyer counter and decides whether to accept it, counter it, or walk away.

After accepting

Once a deal is accepted, it enters The Chain: Accepted, Confirmed, Label Requested, Ready To Ship, Shipped, and Delivered.

What it does

You list your stock at your own price and make it available across the Kickz Caviar network. Buyers can discover your pairs and make offers on them, while your listings are also automatically offered on matching Want To Buys when there is an opportunity.

When a deal matches your price, you still confirm the sale before it moves forward. This means your stock can actively reach demand across the network without you having to constantly watch Want To Buys or place offers yourself.

Your listings are also be published directly on the websites of online stores connected to us, making your pairs available to their customers as part of the store's inventory. One listing, multiple ways to sell.

List only what you can deliver

Consignment relies on accurate inventory. When you list a pair, buyers and connected stores treat it as available at the price you've set.

Keep your inventory up to date and only list pairs you can actually deliver. Repeatedly failing to confirm listed stock, or not honoring your listed price, may result in removal from the consignment network. Reliable listings are what keep the network working for everyone.

Adding one pair

1. Consignment → Inventory, then + Add Stock.
2. SKU — for example DM0879-100. Unknown codes are refused.
3. VAT Type — Margin, VAT21 or VAT0. Select the VAT type that applies to the pair you're listing.
4. Size EU, Selling Price, Quantity. One row per size. Add as many as you like under the same SKU.

Adding stock in bulk

• Add Stock adds the quantities in the file on top of what you have.
• Replace Stock deletes your whole inventory and puts the file in its place.

Press Download CSV Template. The columns are fixed:

The same SKU and size twice in one file gets you a warning before anything is saved.

Changing it later

• Edit changes the selling price or the quantity of a row.
• Delete removes the row.
• The search box filters what is on screen: product name, SKU, size and brand at the same time.

Offers arrive on their own

This is what makes consignment different from Want To Buys. There you go looking and place an offer. Here the offers come to you. A store wants a pair you have listed, and it lands in Consignment → Offers.

From there it works like the Want To Buys offers tab: the same three filters, the same ACCEPT, Counter and Deny. After that comes the consignment chain, which is one step longer than the others, because you still have to confirm you have the pair.

The count in the sidebar goes up when something needs you.

Finding a pair

Search by SKU or name, filter by brand, sort the same way as on the selling side. Buying Type sets the price scale you are shown: All Types, B2B Only or Margin Only.

B2B prices are shown without VAT and say so. Margin prices include it. Check which one you are looking at before you compare anything.

Opening a product

Click a product and you get every available size in one table. Five columns, and each one is worth reading:

Sources is the column most people miss. A size with several sources is much more likely to actually arrive: if the first seller cannot deliver, we can ask the others. One source is one person's word.

Buy or Offer

• Buy takes it at the listed price.
• Offer lets you name a lower amount and see whether anyone takes it.

Neither one is final on the spot. The seller still has to confirm they really have the pair.

Not there? Post a Want To Buy

If nobody is listing what you need, put out a request and let sellers come to you. It goes to every matching seller in our network.

1. Press Post WTBs, then + Single WTB. (+ Bulk WTB is the CSV route, below.)
2. SKU and Size. A Max Price is optional: the most you are willing to pay. Sellers never see it. It only decides which offers reach you.
3. Buying Type — choose which inventory types can match your Want To Buy and how your Max Price is interpreted: all inventory, B2B only, or Margin only.

Sourcing a whole list? + Bulk WTB lets you upload a CSV with SKU, Size and an optional Max Price. Leave Max Price empty for any pair where you want to receive all offers, or leave the column out entirely. A CSV template is available to download.

Open WTBs

Buying → Open WTBs shows all your active Want To Buys. If you sourced a pair elsewhere or no longer need it, simply Delete the request. Active WTBs remain visible to sellers across the network, so keeping this list up to date prevents sellers from responding to pairs you no longer need.

Offers on your requests

Seller offers appear under Buying → Offers. Use the Open, Countered and Denied filters to keep track of each negotiation, and accept, counter or decline offers directly from your dashboard.

• ACCEPT accepts the seller's offer at the price shown.
• Counter sends the seller a counter offer.
• Deny declines the seller's offer.

Payments

An accepted offer moves to Buying → Payment Due. A "!" appears next to the tab whenever a payment is waiting, so you can immediately see when something needs your attention.

1. Press Pay and a Mollie payment page opens.
2. Complete the payment to move the deal forward.

Each deal has its own payment link. If you close the payment page before completing it, you can simply use the Pay button again to reopen the same payment.

After payment, you'll receive a request to provide a shipping label once the seller is ready to ship. From there, The Buying Chain guides you through the remaining steps of the deal.

The DISCORD button

Every deal has its own Discord channel. Press DISCORD in the Actions column to open the channel linked to that specific deal.

Each channel belongs to one deal, keeping its communication and updates together in one place.

Something went wrong?

• The sidebar counts are live. The number next to each tab shows how many deals are currently in that step of the process.
• Your search stays active when switching tabs. If a tab looks unexpectedly empty, check the search box and clear it with the ×.
• Set your views before comparing prices. Payout View controls how payouts are displayed when selling, while Buying Type determines which inventory types you see when buying.
• Prices may sometimes include cents. Most offers are entered as whole euros, but VAT conversions can result in amounts such as €102.10. This is normal.
• Sizes are shown in EU sizing. Brand-specific fractions are kept as they are, such as 42 2/3 instead of 42.67.
• Choose the correct VAT type when selling. The VAT type should match the VAT treatment of the pair and directly affects how your payout is calculated.
• Always respond to the current offer. When an offer is replaced by a newer one, the previous offer becomes inactive and is shown in grey.
• Discord actions are connected to the portal. Accepting or responding to a deal through its Discord channel updates the same deal in your dashboard, so you do not need to repeat the action in the portal.